A generator that isn't serviced isn't really a backup.
Annual maintenance, PSPS-season pre-checks, and repair for Generac, Kohler, Briggs & Stratton, Cummins/Onan, and Champion standby generators — so your backup power starts the moment the grid doesn't.
Standby generators are built to sit idle for months and then start instantly under full load. That's a demanding ask. Without periodic service — whether the unit has run or not — the machine that's supposed to save your week may simply not start.
Battery failure is the usual culprit
A failed battery is one of the most common reasons generators don't start when called. So is a low-oil cutoff or a transfer switch fault. These are exactly the items a scheduled service catches before an outage does.
Skipped service can void the warranty
Most major brands — Generac, Kohler, Briggs & Stratton, Cummins/Onan — require documented annual maintenance as a warranty condition. A failure attributed to neglected maintenance may not be a covered claim.
Section 3.0 — The solution
Our approach, in one paragraph.
Annual maintenance keeps your generator ready for the moment that matters — the PSPS event, the grid failure after a storm, the multi-day outage that turns your neighbor's week upside down while yours stays normal. Oil and filter change, spark plug and air filter, battery voltage and load test, coolant check on liquid-cooled units, transfer switch operation test, fuel system check, and exercise-cycle verification — done on a schedule, done correctly, by manufacturer-authorized technicians who know the difference between a generator that needs a part and one that needs an adjustment. We provide a service record after every visit for your warranty file and a future home sale. We service generators we installed and generators installed by others — CSLB #938027, since 2007.
Section 4.0 — Configurations · 3 options
Configurations for your home.
Most installed
Annual maintenance
Yearly service · installed, permitted, inspected
The full manufacturer-specified service interval for a residential standby generator — annual or by runtime hours, whichever comes first. Our most-requested visit.
Before fire season · installed, permitted, inspected
A focused inspection before wildfire season — not a full annual service — to confirm the generator is ready before PSPS events begin across SCE and LADWP territories.
Battery inspection and test
Transfer switch verification
Exercise-log review
Fuel connection check
Reasonable if it's been a year since service, or you're unsure when the unit last ran
For a generator that fails to start or performs abnormally. Scheduled during business hours for all major brands — whether we installed the unit or not.
Technician diagnoses the fault on site
Common faults often resolved in a single visit
Transparent repair estimate before parts are ordered
Genuine parts access through manufacturer authorization
Baseline inspection documented on first visit for units new to us
Tell us your generator's brand and roughly when it was last serviced. We book a no-pressure assessment, an annual service, a PSPS pre-check, or a diagnostic visit — whatever the unit needs — during business hours.
2
Baseline inspection
On the first visit for a generator new to us, we perform a baseline inspection to document the unit's condition and bring its maintenance record current — regardless of who installed it.
3
Service or diagnose
For maintenance, we work the full service checklist. For a fault, our technicians diagnose the cause — commonly a failed battery, low-oil cutoff, or transfer switch fault — and explain what's needed.
4
Estimate before parts
If a repair is required beyond routine service, we provide a transparent estimate and your approval is on the record before any parts are ordered.
5
Service record & ongoing protection
You receive a service record after every visit — a document you keep for warranty purposes and for a future home sale. We stay your generator's service relationship for as long as you own it.
Section 6.0 — Questions · 5 entries
Questions worth answering.
Most manufacturers specify annual service or service every 150–200 runtime hours, whichever comes first. In our territories, most residential generators run on weekly exercise cycles and see actual outage use one to three times a year — which puts most homeowners on an annual schedule. If your generator ran heavily during a PSPS event or storm, schedule service sooner; don't wait for the annual date if the unit worked hard.
For most major brands — Generac, Kohler, Briggs & Stratton, Cummins/Onan — yes. The warranty typically requires documented maintenance at manufacturer-specified intervals, and a failure attributed to lack of maintenance (low oil, a failed battery, a fouled spark plug) may not be covered. We provide a service record after every maintenance visit for your warranty file.
Yes. We service generators of all major brands regardless of who installed them. If you bought a home with an existing generator, or your previous service contractor is no longer available, we can establish a service relationship and bring the maintenance record current. We perform a baseline inspection on the first visit to document the generator's condition.
Call us during business hours to schedule a diagnostic visit. Common causes — battery failure, a low-oil cutoff, a transfer switch fault — are typically diagnosed and resolved in a single visit. If the failure is more complex, we'll explain the diagnosis and provide a repair estimate before any work begins.
A pre-check is a focused inspection before wildfire season — typically August through November in our service areas — to confirm the generator is ready before PSPS events begin. It covers the battery, transfer switch, exercise log, and fuel connection. If you had a full annual service earlier in the year and the generator has been exercising correctly, a pre-check may not be necessary. If it's been more than a year since service, or you're not sure when the unit last ran, a pre-check is a reasonable precaution before fire season.